Reasons Not To Hire A Call Answering Service

Unless you are a company with too much work, (wouldn’t that be nice), disappointment is on the horizon if you hire an answering service for the wrong reasons. Your expectations, and what will really happen is likely to cause you frustration at best and anger is real...

Improve My Restoration Company Performance

3 minute read There are many ways to “improve your restoration company performance” but I only want to talk about a couple key points that are often forgotten or at least put on the back burner. One is buying new equipment at the right price, and the second point is...

Salespeople Must Avoid These Bad Habits

3 minute read Yes, we all have bad habits. Some of us drive too fast, some of us smoke, some procrastinate. The list goes on and on. Many bad habits are extremely hard to break, and yet once we do break them, we’re so thankful we had the guts to do it! Below, in no...

Is Your Marketer Doing Their Job?

Many owners and managers look at a weekly report from a marketer and assume that if they have visited 15-20 prospects and clients each day that week, they are killing it. Unfortunately, those numbers are usually misleading at best, and often fail to tell what’s really...

Desiccant Service and Repairs

The very LAST thing you want to happen is not having a working, properly operating desiccant machine when you get a commercial job. Too many times we’ve seen contractors kicked off a job (one that was theirs) simply because the trailer-mounted desiccant(s) didn’t work...

Social Media For Restorers

4 minute read We all wish this was a simple process. And, yes, we would all like to understand at least the basics, so we aren’t wasting time and money. Social Media for restorers can be effective, efficient and with minimal expense. Most people understand there are...

Taking Advantage Of Restoration Resources

As a restoration contractor, it’s important that you use every possible resource available to you. That includes drying equipment rental vendors, good used equipment sources, and even skilled coaches and consultants. You may wonder how the big boys got big! What did...

Advantages of Buying Good Used Equipment

I was brought up to always make wise buying decisions and that often-included purchasing used instead of new. Certainly, there are times to buy new, such as when good used equipment just isn’t available, and time is critical. One of those times might be during a CAT...

How to Remove the Smell of Curry?

Let’s face it, it may be difficult to remove the smell of curry. The curry spice is a finely ground powder that easily diffuses during cooking, much like soot will during a structure fire. It floats into every nook and cranny. Mix that with hot oil spatter that...

Save Documents by Freezing

Are you considering freezing documents? When you hear the term “freeze dried”, most probably think of food. (Some of us don’t need that excuse). Yet freeze drying is also how valuable documents can be saved from water damage. This process removes water from books and...