719-240-4930 or 719-240-4929 beth.firstchoice@gmail.com
Doing Restoration Work Post Pandemic

Doing Restoration Work Post Pandemic

By Beth Hinton In case you didn’t realize it, doing restoration work today is uniquely different than it was before the Covid-19 scare. Our world has changed significantly since 2019 and we need to recognize that it’s no longer business as usual – like it was prior to...
Why You Should Join Industry Organizations

Why You Should Join Industry Organizations

In many industries, there is a never-ending stream of rules, regulations, and continual changes happening. This is true of the restoration industry, which includes the fire, water, smoke, and floor-cleaning worlds. An individual company trying to keep up with all the...
Are You Ready Contractors?

Are You Ready Contractors?

By Beth Hinton The Atlantic storm season has again arrived,  and we must remain vigilant in our preparations for a major storm event. With hurricane season lasting from June 1, 2022, to November 30, 2022, the National Oceanic and Atmospheric Administration (NOAA) is...
The 3 S’s of Restoration Project Planning

The 3 S’s of Restoration Project Planning

By Beth Hinton The call just came in and the whole office kicks into high gear. It doesn’t matter if it happens once a day or once a week, when that phone rings and it’s a customer, or adjuster, or even a plumber needing help with their broken pipe or sewage backup,...
Automated Answering-Easy and Terrible

Automated Answering-Easy and Terrible

Why do you want to frustrate and anger your customer or potential client before you have even been able to talk with them? In today’s world, the last gadget you need in your establishment is a disgusted, mad, or frustrated potential customer or client when they call...
Is Your Marketer Wasting Your Time And Money?

Is Your Marketer Wasting Your Time And Money?

More than ever, many owners and managers look at a weekly report from a marketer and assume that if they have visited 15-20 prospects and clients each day that week, they are killing it. Sadly,  those numbers are usually misleading at best, and often fail to tell...
Building a Restoration Equipment Business from the Ground Up

Building a Restoration Equipment Business from the Ground Up

Beth Hinton, Owner — In the 1980s, my family enjoyed running a thriving housekeeping and cleaning business with clients in Vail, Colorado. As the company grew, we signed very lucrative contracts with the Charter at Beaver Creek, The Hyatt Regency in Beaver Creek, The...
Buying Equipment from Non-National Vendors

Buying Equipment from Non-National Vendors

by Beth Hinton There are hundreds of restoration supply houses that sell disaster equipment, and yes, they are priced all over the board! The theory is that when you are big, you can demand a better price from your wholesale or manufacturing suppliers – and they do...