You already know that disaster restoration is a demanding industry that requires specialized equipment to dry, clean-up, repair, and restore damaged properties. Often, in the rush to make the next buck, we fail to properly maintain this equipment. We also know, (or should know) that proper maintenance is crucial for ensuring safety, reliability, and efficiency. Regular upkeep prevents breakdowns, extends machinery lifespan, and reduces costly repairs. However, when maintenance is neglected, both the job and the equipment suffer, leading to operational inefficiencies, financial losses, and even potential safety hazards.
Equipment Breakdown and Downtime
One of the most immediate consequences of improper maintenance is the increased likelihood of equipment breakdown. Restoration projects operate under strict timelines, and an unexpected failure of a dehumidifier, air scrubber, or water extractor can significantly delay progress. When equipment fails, jobs take longer to complete, leading to frustrated customers and potential loss of business. Additionally, downtime forces restoration companies to rent or purchase replacement equipment, which adds unexpected costs that could have been avoided with some simple, easy maintenance.
Even a bigger headache is when OSHA or other inspectors find frayed or cut cords on your equipment. It’s not talked about much, but cut or damaged extension cords are illegal to use and can cause injury or death. Cutting the ground plug off the end is certainly a no-no.
Increased Repair and Replacement Costs
Equipment that is not properly maintained deteriorates faster, leading to costly repairs and, in some cases, complete replacement. For example, failing to clean air filters in dehumidifiers and air scrubbers can cause motors to overheat, resulting in expensive repairs. Similarly, ignoring oil changes or lubrication needs in heavy machinery leads to mechanical failures. So many times, we fail to follow diesel generator suggestions for changing the oil at the right intervals. Most have 50 hours as a recommendation to change the oil and filter. Incurring minor maintenance costs help prevent spending thousands of dollars on major repairs or new equipment purchases, impacting profitability. With diesel generators costing $50,000 or more, spending an hour and $100 seems logical and appropriate.
Reduced Efficiency and Performance
Disaster restoration equipment is designed to operate at peak efficiency, ensuring that water extraction, drying, and air purification processes are completed as quickly and effectively as possible. When maintenance is neglected, machines work harder to achieve the same results, leading to increased energy consumption and reduced performance. A clogged vacuum filter, for instance, forces an extractor to use more power, which not only increases electricity costs but also reduces the machine’s ability to remove water effectively. Poorly maintained equipment can extend the time required to complete restoration projects, which negatively impacts customer satisfaction and company reputation. Something as simple as cleaning fan blades, checking for damaged cords, plugs, and switches can make all the difference. Even taking a few moments to lubricate the motor can help.
Safety Risks and Liability Issues
Failure to maintain disaster restoration equipment can pose serious safety risks to workers and customers. Malfunctioning electrical equipment increases the risk of short circuits and fire hazards, while mechanical failures in heavy-duty machines can lead to accidents and injuries. Additionally, improper maintenance of air scrubbers and dehumidifiers can lead to mold growth and poor indoor air quality, putting both employees and customers at risk. When accidents or health hazards occur due to poorly maintained equipment, restoration companies can face legal liabilities, lawsuits, and damage to their credibility. Making sure coils in portable dehumidifiers are clean, and changing the filter as needs will ultimately pay big dividends.
Compromised Job Quality and Customer Dissatisfaction
The success of disaster restoration projects relies on the ability to restore properties effectively and efficiently. Poorly maintained equipment leads to subpar results, such as incomplete water extraction, lingering odors, and insufficient drying, which can cause long-term damage to properties. Customers who experience inadequate service due to equipment failures are less likely to trust the company again and may leave negative reviews or complaints, damaging the business’s reputation. We know that Word-of-mouth referrals are valuable in the disaster restoration industry, and dissatisfied customers can drastically impact future business opportunities.
Compliance and Insurance Implications
Most disaster restoration projects must adhere to industry standards and insurance requirements. Neglecting equipment maintenance can result in non-compliance with regulations set by organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or the Occupational Safety and Health Administration (OSHA). Additionally, insurance providers could refuse claims related to equipment failures if maintenance records show negligence, leading to financial burdens for the company.
Regular maintenance of disaster restoration equipment is essential for ensuring safety, efficiency, and profitability. Neglecting maintenance leads to equipment failures, increased costs, safety risks, and dissatisfied customers, all of which can severely impact business operations. By implementing routine inspections, timely repairs, and proper cleaning protocols, disaster restoration companies can avoid costly setbacks and provide reliable services. Investing in preventive maintenance not only extends the lifespan of essential equipment but also contributes to a safer and more efficient work environment.
First Choice Equipment Sales and Service sells high-quality drying equipment for construction, restoration, and property renovations. Buying your used equipment can help you upgrade and improve your inventory. If you are trying to sell used equipment, please call us for an estimate. We have completely refurbished used equipment.
Written by: Beth Hinton and D Wagner