Jun 9, 2025
Portable dehumidifier repair services are vital to restoration companies seeking to maximize their investments and ensure equipment readiness in the event of a disaster. When water damage occurs in residential or commercial spaces, having fully functional dehumidifiers can mean the difference between a successful restoration job and a prolonged, complicated nightmare.
At First Choice Equipment Sales and Service, we understand that your dehumidifiers are the backbone of your restoration business. We are committed to helping you extend the life of your equipment through professional repair services, preventative maintenance, and proper usage techniques so your restoration business thrives.
Why Dehumidifier Repair Matters to Your Bottom Line
The financial impact of equipment failure during a restoration job can be substantial. If you’ve experienced a dehumidifier that quits mid-project, you know how troubling extended drying times and increased labor costs can be. Regular portable dehumidifier repair and maintenance not only prevent these costly disruptions but also significantly extend the lifespan of your investment.
Replacing a commercial-grade dehumidifier can cost anywhere from $1,000 to $3,000, while most dehumidifier repair services range from $150 to $500, making repairs a far more cost-effective option. With dehumidifier repair, you’ll see the savings directly impact your company’s profitability while maintaining the high standards your clients expect.
Read Also: Neglecting Maintenance on Restoration Equipment
Common Issues Requiring Portable Dehumidifier Repair
Refrigerant System Problems
If you notice that your unit is not collecting water or the coils are freezing up at normal operating temperatures, you’re likely experiencing refrigerant leaks or compressor issues that require professional portable dehumidifier repair.
Refrigerant leaks not only reduce your dehumidifier’s effectiveness but can also lead to total system failure if left unaddressed. You should never attempt to handle refrigerant issues yourself, as proper repair requires specialized equipment and certification due to environmental regulations. Professional repair companies, such as First Choice, can accurately diagnose the problem, seal any leaks, and recharge the system to optimal levels.
Electrical Component Failures
Electrical issues account for approximately 30% of all portable dehumidifier repair calls. Ironically, electrical components are sensitive to power surges and moisture exposure, the very conditions in which restoration equipment operates. You should not attempt to repair dehumidifier electrical issues on your own. Professional repair services from First Choice will include diagnostic testing of all electrical components, ensuring that your repaired equipment meets manufacturer specifications and safety standards.
Fan and Airflow Restrictions
Proper airflow is required for the efficient operation of a dehumidifier. The telltale signs of poor airflow include unusual noises, reduced water collection, or the unit running continuously without achieving target humidity levels. Regular cleaning of filters and coils should be part of your maintenance routine, but when mechanical issues arise with the fan system, portable dehumidifier repair is your best option.
When fan bearings wear out, or motors burn out, professional dehumidifier repair services from First Choice replace these components with high-quality alternatives that may even outperform the originals.
Water Removal System Defects
The condensate pump and drainage system are major components that require attention during portable dehumidifier repair. Condensate pumps typically last 2-3 years under heavy usage conditions before requiring replacement, but drainage hoses and connections may deteriorate faster due to constant moisture exposure.
If you’ve discovered water leaking around the unit or error codes indicating pump failure, you could end up with water damage at the job site, which is exactly what your restoration work aims to prevent. Professional repair services from First Choice include pressure testing of the drainage system, pump replacement when necessary, and verification that all water removal components function correctly before returning the restoration unit to service.
Preventative Maintenance: Reducing the Need for Portable Dehumidifier Repair
Creating an Effective Maintenance Schedule
Preventive maintenance is your first line of defense against costly dehumidifier repairs. A comprehensive maintenance schedule includes daily checks by operators, weekly cleaning procedures, monthly inspections of electrical components, and quarterly comprehensive servicing. Documenting these activities helps identify patterns of wear and potential issues before they cause equipment failure.
Training Your Team for Early Problem Detection
Your restoration technicians are the first to notice when equipment isn’t performing correctly. Unusual noises, reduced water extraction, error codes, or changes in amperage draw can all indicate developing issues that require attention.
By empowering your team with basic troubleshooting knowledge, you create a valuable early warning system for potential equipment failures. Your team should know how to perform basic testing, when to remove equipment from service, and how to document problems accurately for repair technicians. Having a partnership between your operators and repair professionals ensures that minor issues don’t develop into major repairs.
First Choice Drying Equipment: Your Partner in Portable Dehumidifier Repair
Our Comprehensive Repair Services
At First Choice Equipment Sales and Service, we’ve built our reputation on understanding the critical nature of your restoration equipment. Our dehumidifier repair services cover all major brands and models, with certified technicians who specialize in commercial-grade equipment.
Our repair facility features state-of-the-art diagnostic equipment that identifies issues that might be missed in basic inspections. You will receive detailed reports with every repair, documenting the problem, solution, and any recommendations for preventing future issues. This partnership approach helps you maximize equipment life and performance while minimizing unexpected downtime.
Repair or Replace: Expert Guidance When You Need It
Sometimes, portable dehumidifier repair isn’t the most cost-effective option, particularly for older units with multiple issues. You need honest, experienced advice about when to repair and when to replace. Our technicians provide this guidance based on equipment age, condition, repair history, and the availability of updates or improvements in newer models.
When dehumidifier replacement is the better option, we offer trade-in programs that recognize the value of your existing equipment. You’ll appreciate our transparent assessment process that considers both immediate costs and long-term operational savings. This consultative approach ensures you make equipment decisions that support your business goals and budget requirements.
See Also: Buy Used Restoration Equipment: Boosting Your Business Without Breaking the Bank
Get Professional Dehumidifier Repair Today with First Choice
Investing in professional portable dehumidifier repair services gives your restoration company a significant competitive advantage. Professional repair services protect your investment and ensure you’re always prepared to respond when disaster strikes.
Don’t leave your critical equipment in the hands of inexperienced technicians. First Choice Equipment Sales and Service stands apart with over two decades of specialized experience in the restoration industry and a 24-hour emergency repair hotline, ensuring you’re never left stranded during important jobs.
If you’re ready to extend the life of your restoration equipment and reduce costly downtime, call First Choice Equipment Sales and Service today or fill out our online form. Make the smart choice for your business by trusting the repair experts who truly understand the unique demands of the restoration industry.
May 15, 2025
In the competitive world of restoration, desiccant equipment repair is not just an occasional necessity; it’s a significant component of your business strategy that directly impacts your bottom line. When you’re facing tight project deadlines and demanding clients, the last thing you need is an equipment failure slowing you down.
At First Choice Equipment Sales & Service, we’ve seen firsthand how regular equipment maintenance can significantly boost your return on investment. With the proper upkeep of your equipment, you can transform your company’s reliability and profitability.
The Hidden Costs of Neglecting Desiccant Equipment Repair
When you postpone necessary maintenance on your desiccant dehumidifiers and other restoration equipment, you’re not saving money; you’re setting yourself up for larger expenses down the road. Neglected equipment doesn’t just break down more frequently; it operates less efficiently even when it’s running, costing you more in energy consumption and time.
Decreased Equipment Efficiency
Your desiccant dehumidifiers work by removing moisture from the air using specially designed desiccant materials. Over time, these systems collect dust, debris, and contaminants that restrict airflow and reduce efficiency. Without regular desiccant equipment repair and maintenance, you might notice:
- Longer drying times on job sites, extending project duration
- Higher energy costs as equipment works harder to achieve the same results
- Inconsistent performance that affects the quality of your restoration work
A desiccant dehumidifier operating at just 80% efficiency might seem acceptable, but it could add an extra day to your drying time. Multiply that across all your annual projects, and you’re looking at significant labor costs and reduced equipment availability for new jobs.
Premature Equipment Replacement
The average lifespan of quality desiccant equipment should be 7-10 years with proper maintenance. Without regular desiccant equipment repair, that timeline can shrink dramatically to just 3-5 years. When you consider that a commercial-grade desiccant dehumidifier can cost anywhere from $6,000 to $30,000, premature replacement represents a substantial unplanned expense.
Revenue Loss from Downtime
Perhaps the most significant cost comes from equipment failure during active projects. When your desiccant equipment breaks down on a job site, you face multiple challenges:
- Emergency repair costs, often at premium rates
- Project delays and potential contract penalties
- Damaged client relationships and reputation
- Lost opportunity costs when you can’t take on new projects
You can prevent downtimes and delays with desiccant repair services from First Choice Equipment Sales & Service.
Read Also: Neglecting Maintenance on Restoration Equipment
The ROI Benefits of Regular Desiccant Equipment Repair
When you implement a proactive desiccant equipment repair program, you’re making a strategic business decision that delivers returns in multiple ways:
Extended Equipment Lifespan
Consistent maintenance significantly prolongs the useful life of your desiccant equipment and directly impacts your ROI.
For example, if a $15,000 desiccant dehumidifier lasts 10 years instead of 5 years due to proper maintenance, your annual depreciation cost drops from $3,000 to $1,500 per year, saving your bottom line.
Enhanced Performance and Productivity
Well-maintained equipment operates better. When your desiccant dehumidifiers are operating at peak efficiency, you’ll notice:
- Faster drying times, allowing you to complete jobs more quickly
- More consistent performance, delivering better results for your clients
- Reduced energy consumption, lowering your operating costs
Performance improvements will translate to higher productivity, allowing you to handle more jobs with the same equipment inventory, therefore boosting your revenue potential.
Predictable Maintenance Costs vs. Unpredictable Repairs
When you schedule regular desiccant equipment repair and maintenance, you transform unpredictable emergency expenses into planned, budgeted costs, allowing for:
- Better cash flow management
- More accurate job costing and estimating
- Reduced financial stress during busy seasons
Most restoration companies find that their annual maintenance costs are 30-50% lower than what they previously spent on emergency repairs and lost productivity.
Strategic Approaches to Desiccant Equipment Repair
Understanding the importance of maintenance is one thing. Implementing an effective program is another. Here are proven strategies to maximize your maintenance ROI:
Establishing a Preventative Maintenance Schedule
The foundation of effective equipment management is a well-designed maintenance schedule. For desiccant equipment repair, consider:
- Monthly inspections of filters, airflow systems, and desiccant wheels
- Quarterly comprehensive performance assessments
- Annual professional service from certified technicians
Your schedule should be documented and tracked, with clear responsibilities assigned to specific team members. Digital maintenance management systems can help automate reminders and track maintenance history.
Professional Service Partnerships
Developing a relationship with qualified service providers like First Choice Equipment Sales & Service gives you access to specialized expertise. Professional technicians bring:
- Manufacturer-specific knowledge and training
- Specialized diagnostic equipment
- Access to genuine replacement parts
- Documentation of service for warranty purposes
The best service partnerships are proactive, not just reactive. Your service partner should help you develop maintenance protocols and provide advice on proper equipment handling.
Long-Term Strategic Benefits of Proactive Desiccant Equipment Repair
Beyond immediate financial returns, a commitment to equipment maintenance offers strategic advantages that position your restoration business for long-term success:
Competitive Differentiation
In a market where companies compete primarily on price, reliability becomes a powerful differentiator. When you can confidently promise clients that your equipment won’t cause downtimes, you create a compelling reason to choose your services over competitors.
Enhanced Financing Options
Lenders and equipment financing companies often offer better loans for businesses with documented maintenance programs. Well-maintained equipment represents lower risk and higher residual value, potentially qualifying you for:
- Lower interest rates on equipment loans
- More favorable lease terms
- Higher approved financing amounts
- Extended warranty options
Scalability Advantages
As your restoration business grows, a systematic approach to desiccant equipment repair makes scaling easier. New team members can be integrated into established maintenance procedures, ensuring consistency as you expand. Having operational discipline often distinguishes businesses that successfully grow from those that struggle with expansion.
See Also: Expert Repairs on Restoration Equipment with First Choice
Desiccant Equipment Repair as a Profit-Generating Investment
When you shift your perspective from viewing maintenance as a necessary cost to seeing it as a profit-generating investment, you transform your approach to equipment management. Regular desiccant equipment repair prevents downtimes and actively contributes to your business success through improved efficiency, extended equipment life, and enhanced project outcomes.
The restoration companies that thrive long-term are those that recognize this reality and build maintenance excellence into their operational DNA. Staying proactive with preventative maintenance will position your business to achieve the highest return on investment for your equipment.
Take the Next Step in Maximizing Your Equipment ROI with First Choice
Ready to transform your approach to desiccant equipment repair? First Choice Equipment Sales & Service offers comprehensive maintenance programs specifically designed for restoration businesses.
Our technicians understand the unique demands of restoration equipment and can help you implement a maintenance strategy that maximizes your ROI.
With over 15 years of industry experience, we’ve saved clients thousands in replacement costs through our proactive maintenance approach, and our 24/7 emergency support ensures your equipment stays operational during critical restoration projects.
Contact First Choice Equipment Sales & Service today by filling out our online form or giving us a call. Our experts are standing by to discuss how we can help extend the life of your restoration equipment and improve your bottom line!
Apr 28, 2025
If you’re struggling with faulty equipment slowing down your projects, expert repairs on restoration equipment could be your solution. Restoration equipment repair can save you time, money, and frustration when facing tight project deadlines.
At First Choice Drying Equipment, we understand that your restoration tools are the lifeblood of your business, and any downtime can significantly impact your ability to serve clients effectively. Our company is dedicated to becoming the leading expert in comprehensive restoration equipment repair services across Colorado and Oklahoma.
Why Professional Restoration Equipment Repair Matters
You depend on your equipment day in and day out, often in challenging environments that put significant stress on even the highest quality machines. Over time, wear and tear from restoration projects will lead to reduced performance or complete breakdowns if not properly addressed.
Expert repairs on restoration equipment from certified technicians can extend the lifespan of your equipment, protecting your investment and ensuring reliability when you need it most.
See Also: Neglecting Maintenance on Restoration Equipment
Comprehensive Restoration Equipment Repair Services at First Choice
At First Choice Drying Equipment, we take pride in offering a complete suite of restoration equipment services and repairs. Our skilled technicians provide expert repairs on restoration equipment across a wide variety of equipment brands and models:
Desiccant Repair: Restoring Optimal Performance
Our technicians are thoroughly trained in desiccant dehumidifier repair, with the knowledge and skills to diagnose issues accurately and implement effective solutions.
Our desiccant repair service includes comprehensive diagnostics, thorough cleaning of all components, replacement of worn or damaged parts, and complete system testing to ensure everything functions properly.
Portable Dehumidifier Repair: Keeping Your Essential Tools Running
Our portable dehumidifier repair services address common issues like refrigerant leaks, compressor failures, fan problems, and control board malfunctions.
Our technicians stay up to date with the latest repair technology and techniques for LGR dehumidifiers, conventional refrigerant units, and specialty models, allowing us to provide comprehensive expert repairs on restoration equipment, renewing it to original condition.
Air Mover and Fan Repair: Maximizing Airflow Efficiency
Our air mover and fan repair services will address every component of an air mover, from motor issues and electrical problems to housing damage and control failures.
We work on all styles, including axial fans, centrifugal air movers, and low-profile units.
With our expert repairs on restoration equipment, you can expect thorough diagnostics, professional repairs, and comprehensive testing before your equipment is returned for service.
Your air movers will leave our shop ready to deliver the powerful, reliable airflow you need for effective restoration work.
Air Scrubber Repair: Ensuring Clean Air Operations
Our air scrubber repair services cover the full range of issues that scrubbers can experience, including filter systems, motor problems, housing damage, and electrical malfunctions.
We work with both standard and HEPA-filtered models to ensure your air quality control equipment performs reliably.
Our technicians understand the role that air scrubbers play in containment strategies and particulate removal. When providing expert repairs on restoration equipment, we thoroughly inspect all components, address any identified issues, and test the unit’s airflow and filtration efficiency before returning it to service.
Medical Grade Portable Air Scrubber Repair: Specialized Expertise
For restoration companies that work in healthcare facilities or other sensitive environments, medical-grade air scrubber repair is recommended.
Our technicians have the training and experience necessary to work on medical-grade scrubber units, ensuring that your air scrubbers meet the exacting standards required for hospital environments.
Our medical-grade air scrubber repair service includes thorough inspection of all components, verification of proper filtration efficiency, and comprehensive testing to ensure that the unit meets all applicable standards.
We pay particular attention to the integrity of HEPA filtration systems and make sure that every safety feature is functional, ensuring that your equipment is ready for the most demanding environments.
The First Choice Advantage in Restoration Equipment Repair
When you choose First Choice Drying Equipment for expert repairs on restoration equipment, you’re partnering with a company that genuinely understands the restoration industry.
We have unique insight into how these tools are used in real-world situations, allowing us to address the underlying cause of your equipment failure.
Expert Technicians with Industry Knowledge
Each technician undergoes continuous training to stay current with the latest equipment models and repair techniques. Our commitment to this ongoing education ensures that we’re always prepared to work on both legacy equipment and the newest technology in the restoration industry.
When you bring your equipment to First Choice, you can be confident that you’re getting expert repairs on restoration equipment.
Convenient Expert Repairs on Restoration Equipment for Busy Restoration Professionals
We’ve developed service options designed to minimize disruption to your business.
For clients with 20 or more items needing service, we offer free pickup and delivery within a 250-mile radius of our Colorado and Oklahoma locations.
Our convenient service allows you to maintain your focus on current projects while we take care of your equipment needs.
For urgent repair situations, we offer priority service options to get your equipment back in service as quickly as possible.
Our team will maintain the highest quality standards, ensuring that rush repairs don’t compromise the longevity or reliability of your equipment.
Certified Warranty Service for Major Brands
First Choice Drying Equipment is a certified provider of warranty service for Phoenix and Xpower equipment. Manufacturer certifications reflect our commitment to meeting the highest standards of repair quality and technical expertise.
When you bring your warranty-covered equipment to us, you can be confident that expert repairs on restoration equipment will be performed to manufacturer specifications using genuine parts.
Our certified status also means we have direct access to technical support and parts from the manufacturers, allowing us to complete warranty repairs efficiently and effectively.
Beyond Repairs: Your Complete Restoration Equipment Resource
While our restoration equipment repair services are central to our business, First Choice Drying Equipment offers a comprehensive range of services for restoration professionals. We’re your one-stop resource for all equipment needs, from sales and rentals to maintenance and technical advice:
Quality Used Equipment Sales
Sometimes, the cost of expert repairs on restoration equipment can make replacement a more economical option.
We offer a selection of quality used restoration equipment at competitive prices.
All our used equipment undergoes thorough inspection and servicing before sale, ensuring that you’re getting reliable tools at a fraction of the cost of new equipment.
Read Also: Buy Used Restoration Equipment: Boosting Your Business Without Breaking the Bank
Equipment Rental Options
For temporary capacity needs or specialized project requirements, our rental program provides access to well-maintained restoration equipment without the commitment of purchase.
At just $50 per day plus shipping, our rental options allow you to scale your equipment resources to match your current workload, ensuring that you always have the right tools for the job.
Trust First Choice for Expert Repairs on Restoration Equipment
When your restoration equipment needs professional attention, First Choice Drying Equipment delivers the expertise, convenience, and quality you demand.
Don’t let equipment issues compromise your restoration projects or damage your professional reputation.
Partner with First Choice Drying Equipment for expert repairs on restoration equipment to keep your tools performing their best.
Our commitment to quality equipment repairs and exceptional customer service has made us the preferred equipment partner for restoration professionals across Colorado and Oklahoma.
Reach out to First Choice to discuss your specific restoration equipment repair needs or to schedule service. Let us help you keep your restoration business running at peak efficiency with expert equipment repair services you can trust!
Feb 24, 2025
You already know that disaster restoration is a demanding industry that requires specialized equipment to dry, clean-up, repair, and restore damaged properties. Often, in the rush to make the next buck, we fail to properly maintain this equipment. We also know, (or should know) that proper maintenance is crucial for ensuring safety, reliability, and efficiency. Regular upkeep prevents breakdowns, extends machinery lifespan, and reduces costly repairs. However, when maintenance is neglected, both the job and the equipment suffer, leading to operational inefficiencies, financial losses, and even potential safety hazards.
Equipment Breakdown and Downtime
One of the most immediate consequences of improper maintenance is the increased likelihood of equipment breakdown. Restoration projects operate under strict timelines, and an unexpected failure of a dehumidifier, air scrubber, or water extractor can significantly delay progress. When equipment fails, jobs take longer to complete, leading to frustrated customers and potential loss of business. Additionally, downtime forces restoration companies to rent or purchase replacement equipment, which adds unexpected costs that could have been avoided with some simple, easy maintenance.
Even a bigger headache is when OSHA or other inspectors find frayed or cut cords on your equipment. It’s not talked about much, but cut or damaged extension cords are illegal to use and can cause injury or death. Cutting the ground plug off the end is certainly a no-no.
Increased Repair and Replacement Costs
Equipment that is not properly maintained deteriorates faster, leading to costly repairs and, in some cases, complete replacement. For example, failing to clean air filters in dehumidifiers and air scrubbers can cause motors to overheat, resulting in expensive repairs. Similarly, ignoring oil changes or lubrication needs in heavy machinery leads to mechanical failures. So many times, we fail to follow diesel generator suggestions for changing the oil at the right intervals. Most have 50 hours as a recommendation to change the oil and filter. Incurring minor maintenance costs help prevent spending thousands of dollars on major repairs or new equipment purchases, impacting profitability. With diesel generators costing $50,000 or more, spending an hour and $100 seems logical and appropriate.

Reduced Efficiency and Performance
Disaster restoration equipment is designed to operate at peak efficiency, ensuring that water extraction, drying, and air purification processes are completed as quickly and effectively as possible. When maintenance is neglected, machines work harder to achieve the same results, leading to increased energy consumption and reduced performance. A clogged vacuum filter, for instance, forces an extractor to use more power, which not only increases electricity costs but also reduces the machine’s ability to remove water effectively. Poorly maintained equipment can extend the time required to complete restoration projects, which negatively impacts customer satisfaction and company reputation. Something as simple as cleaning fan blades, checking for damaged cords, plugs, and switches can make all the difference. Even taking a few moments to lubricate the motor can help.
Safety Risks and Liability Issues
Failure to maintain disaster restoration equipment can pose serious safety risks to workers and customers. Malfunctioning electrical equipment increases the risk of short circuits and fire hazards, while mechanical failures in heavy-duty machines can lead to accidents and injuries. Additionally, improper maintenance of air scrubbers and dehumidifiers can lead to mold growth and poor indoor air quality, putting both employees and customers at risk. When accidents or health hazards occur due to poorly maintained equipment, restoration companies can face legal liabilities, lawsuits, and damage to their credibility. Making sure coils in portable dehumidifiers are clean, and changing the filter as needs will ultimately pay big dividends.
Compromised Job Quality and Customer Dissatisfaction
The success of disaster restoration projects relies on the ability to restore properties effectively and efficiently. Poorly maintained equipment leads to subpar results, such as incomplete water extraction, lingering odors, and insufficient drying, which can cause long-term damage to properties. Customers who experience inadequate service due to equipment failures are less likely to trust the company again and may leave negative reviews or complaints, damaging the business’s reputation. We know that Word-of-mouth referrals are valuable in the disaster restoration industry, and dissatisfied customers can drastically impact future business opportunities.

Compliance and Insurance Implications
Most disaster restoration projects must adhere to industry standards and insurance requirements. Neglecting equipment maintenance can result in non-compliance with regulations set by organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or the Occupational Safety and Health Administration (OSHA). Additionally, insurance providers could refuse claims related to equipment failures if maintenance records show negligence, leading to financial burdens for the company.
Regular maintenance of disaster restoration equipment is essential for ensuring safety, efficiency, and profitability. Neglecting maintenance leads to equipment failures, increased costs, safety risks, and dissatisfied customers, all of which can severely impact business operations. By implementing routine inspections, timely repairs, and proper cleaning protocols, disaster restoration companies can avoid costly setbacks and provide reliable services. Investing in preventive maintenance not only extends the lifespan of essential equipment but also contributes to a safer and more efficient work environment.
First Choice Equipment Sales and Service sells high-quality drying equipment for construction, restoration, and property renovations. Buying your used equipment can help you upgrade and improve your inventory. If you are trying to sell used equipment, please call us for an estimate. We have completely refurbished used equipment.
Written by: Beth Hinton and D Wagner
Jan 27, 2025
We all know that disaster restoration equipment is critical in addressing emergencies caused by water, fire, and storm damage. However, the vulnerability of this equipment to freezing temperatures presents a significant challenge, particularly during extended cold periods. We’ve written about this in the past, but we have added a couple of other considerations not previously mentioned. Extreme cold can damage sensitive components, compromise functionality, and lead to costly repairs or replacements. The last thing you need when you have a $10,000 or $100,000 job in front of you is equipment not working.
By taking proactive measures, restoration contractors can protect their investments and ensure equipment remains operational when needed most. We’ll outline effective strategies for preparing and safeguarding disaster restoration equipment against freezing temperatures.
Climate-Controlled Storage
One of the most effective ways to protect restoration equipment is by storing it in climate-controlled facilities. As a restoration contractor, you should already be doing this! Portable dehumidifiers, air movers, extraction machines, and other sensitive devices are particularly prone to damage in freezing conditions. Storing equipment in a temperature-regulated environment ensures that critical components, such as coils, pumps, and electronic circuitry, remain properly functional. If you own a large generator or a trailer-mounted desiccant, you should really consider keeping them in a climate-controlled building during the bitter cold. Air Scrubbers, Moisture Meters, and deodorization equipment are also vulnerable to bitter cold.
Winterizing Trailer-Mounted Desiccants
Trailer-mounted desiccants are important for large-scale drying operations, but they are not immune to the effects of freezing weather. If you have a propane-fired desiccant, freezing cold temperatures can cause the propane tanks to freeze. You’ll find propane units are quite temperamental in cold weather, and you may need to warm the propane tanks. Be sure that if they are diesel-fired, the diesel has the appropriate additives to ensure proper starting and running. Consider covering your generators and desiccants with weather-proof tarps and thermal blankets during the bitter cold temperatures.
Maintaining Tires and Trailers
Trailers used to transport equipment face unique challenges in winter. This is an often-overlooked area! Cold weather causes tire pressure to drop, increasing the risk of blowouts or accidents. Regularly check and adjust tire pressure to the manufacturer’s specifications. Ensure that tires are in good condition and have adequate tread for traction on slippery roads. To prevent trailers from becoming stuck in mud or snow, keep tow vehicles equipped with chains, shovels, and gravel or sand for added traction. Performing routine inspections of trailer hitches, lights, and brakes can also improve safety and reliability during transport. We see so many trailers rolling down the road with no lights, weaving back and forth because of inadequate towing vehicles, and even parked on the side of the road with flat tires. Don’t let this happen to you.
Using Portable Heating Solutions
Portable heaters are also vulnerable simply because the fuel (gas or oil) can be difficult in freezing conditions. When using portable heaters, prioritize safety by ensuring proper ventilation and using models designed for enclosed spaces. Position heaters away from flammable materials and monitor them regularly to prevent overheating or fire hazards. Never use gas or oil heaters inside a building. Carbon monoxide is not your friend.
Protecting Portable Dehumidifiers
Portable dehumidifiers are extremely sensitive to freezing temperatures, as frozen coils, lines, and pumps can cause irreversible damage. Purging the portable desiccant will help rid it of water. Always pull back the filter and pour RV antifreeze or 20º below zero windshield fluid in the unit. After using it, you should be inspecting and changing these filters. They need to be clean for efficient operation. Before storing or transporting these units in freezing weather, ensure they are fully drained of water. Some dehumidifiers have built-in defrost cycles to prevent freezing during operation, but it’s still important to monitor them closely in low-temperature environments. For added protection store these units in heated spaces when not in use.
Emergency Preparedness Supplies
Having an emergency preparedness kit specifically for freezing weather can save valuable time and prevent damage to equipment. Include items such as antifreeze, insulated covers, portable heaters, and repair tools in your kit. Keep these supplies readily accessible, especially during winter months. Training staff on proper cold-weather protocols ensures that everyone is equipped to manage unexpected temperature drops effectively. Cold weather does require you to be more diligent and plan for the challenges you will face. Most times, when responding to disaster emergencies, flawless working equipment can mean the difference between doing the job right or getting kicked off the job because you couldn’t perform in a timely manner. Things like cleaning liquids and other chemicals are also vulnerable to freezing. Kee[ this inside in a heated area.
Routine Maintenance and Inspections
Most contractors are lax when it comes to preventative maintenance. However, it is crucial to keep disaster restoration equipment in optimal condition. Regularly inspect and service all equipment, paying special attention to components that are prone to freezing or wear. Replace worn seals and test electrical systems to identify potential issues before they become critical. Keep diesel and gas tanks full while waiting for that job. Keeping detailed maintenance records allows for better tracking of equipment performance and timely interventions. Service desiccants and generators according to the appropriate maintenance schedule.
Planning Ahead for Winter Projects
Prepare for unexpected expenses, such as vehicles needing to be towed or your equipment not working properly. Many times, your own facility is vulnerable – be prepared. Consider providing warm clothing for your staff who will work outdoors in the brutal cold. You may even have significant overtime pay for workers who need to do extended work. And don’t forget to remind your drivers that they need to use extreme caution and drive slower. Especially towing trailers or driving bigger trucks.
Protecting disaster restoration equipment from freezing temperatures requires a combination of proactive planning, regular maintenance, and the use of protective measures. By implementing strategies such as climate-controlled storage, winterizing trailer-mounted units, and maintaining proper tire and trailer conditions, restoration professionals can ensure their equipment remains functional and reliable.
Investing time and resources into these precautions not only extends the lifespan of critical tools but also enhances the ability to respond effectively to emergencies, regardless of the weather. In an industry where readiness is paramount, safeguarding equipment against freezing weather is an essential part of maintaining operational excellence. When parts or supplies are needed, call us so we can get them to you fast.
May 4, 2022
Why do you want to frustrate and anger your customer or potential client before you have even been able to talk with them? In today’s world, the last gadget you need in your establishment is a disgusted, mad, or frustrated potential customer or client when they call your company! Sadly, the “automated phone answering equipment” you are thinking about getting installed (or already have) will be one of the primary annoyances your calling customer will encounter.
You have heard the crazy sale pitches of all the reasons that automated phones are money-savers, time-savers, and way more efficient than a receptionist. Those people have convinced you that automated phones are ”the way to go” in today’s fast-paced and money-conscious world. Do you really want to be labeled like those big irritating cable companies or phone companies?
Today, it’s quite challenging to make or keep your client happy, so why start by irritating them on their call to you? Many customers feel “entitled” and expect a different level of service, so you can’t alienate them on the first phone call with a series of ‘hoops’ that they must jump through to get to the right person.
Often the “terminology” is confusing. (press 1 for collaboration tech support) or (press 2 for non-warranty technical help) or (press 7 if you would like to hear the menu again) “in case you weren’t paying attention the first three times, or you aren’t smart enough to know exactly which option you need.”
Some potential failures with automated phone systems:
- Public perception of these systems is negative.
- There are often too many unclear choices.
- Even worse is when “your choice” isn’t listed
- It’s even worse when they don’t work perfectly
You are putting all your trust in a machine and it’s highly likely that your “best first impression” fails miserably, so, when things go wrong on the initial answer, (machine pick-up) there is not usually a chance to fix the issue.
The opportunity to quickly engage your customer or prospect sometimes never happen – and they simply hang up rather than deal with the annoyance. Solving customer issues should always be a priority in your business, not installing a machine to do such important work People repeatedly say they want a live person.
Bottom Line: Automated phone answering machines encourage your all-important client to hang up! I don’t have a personal crusade to rid the world of this technology! Rather, I have experienced many negative calls into a company where the automated system was lousy or in many cases, so bad that I simply hung up and called someone else.
Writing this article was prompted by several recent major frustrations – trying to do business with companies that used an automated (and terrible) system.
If you have already or are considering an automated phone system, remember that in our customer-sensitive demanding business climate, we must do what it takes to ‘put the client first,’ and that includes their initial contact with your company on the phone. You feel that it’s a cheaper way to manage many incoming phone calls, but you really need to reconsider, but you’re going to annoy and anger many people.
Beth from First Choice Drying Equipment is ready to take your call in person! You can schedule a call by filling out the form on the contact page, or you can call us anytime at the number listed below.
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Email Beth at beth.firstchoice@gmail.com or call her at (719) 240-4930.