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Archive for the Customer Experience Category

Attracting and Keeping Customers

It seems as though every time you turn around there’s yet another disaster restoration company popping up. Some of these are big and flashy with national names. So if you’re a small, local contractor, what do you do to keep from losing your current and future customers […]

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Respect Your Client’s Home

Have you ever toured a historic home? Perhaps the previous digs of a former president, author, or heroic figure? Those into history enjoy these, imagining life as it was when the house was occupied. The frustrating aspect of these tours can be the dreaded velvet ropes. Sometimes […]

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Listen to Your Customers

“There is a difference between listening and waiting for your turn to speak”. – Simon Sinek When we’re well versed on a particular subject, or a working professional, we tend to get excited about that topic and want to share our knowledge. After all, the reason we […]

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What Not to Say

What motivates a client to return to you and your company the next time they need a restoration service? We’d like to believe that clients make completely rational and impartial purchasing decisions solely based on expertise, quality of work and service, but it also has a lot […]

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Does Your Restoration Company Have A Strong Brand?

Branding should encompass your entire company, because your entire company represents your brand. Is your restoration business properly branded?

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Make Your Customer Service Shine

Are your sales reps or on-site technicians offering hard-floor refinishing services to your clients? This can be useful add-on for any restoration company.

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Shoe Covers And The Key To Customer Service

Something as small as shoe covers can make a big difference when it comes to customer service and satisfaction. Those little things show that you care.

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The Importance of Good First Impressions

Every business owner, and especially every small business owner, should know the importance of treating customers as if they were the most important person in the world, because when it comes to your business, they really are! In the restoration field, it is even more important to […]

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First Choice Equipment Sales & Service

Your premier choice for restoration and renovation specialists. Call 24 hours a day, 7 days a week for emergency service or equipment at (719) 372-0990 or contact us for more information. You can rely on First Choice to be the best choice!

Selling Quality Products by

Bry Air, DESICair, Magnum, OmniAire, Omniflow, OmniGuard, Phoenix, Stulz, Titan, Vapair, and Viking. Selling desiccants, air scrubbers, air movers, and other drying equipment products throughout the state of Colorado and the entire United States.

Find us

First Choice Drying Equipment and Sales
906 L. Street
Penrose, Colorado 81240

Areas of Service

We serve customers across the entire United States.

Contact Us

Wade Lauhon
Cell: (719) 240-4929

Beth Hinton
Cell: (719) 240-4930

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