by bhinton | Jun 7, 2018 | Professional Equipment
You spend a ton of money on restoration equipment. That’s a huge investment for many of you, although it’s probably safe to say that much of it has already paid for itself. Now the trick is keeping all of it maintained and running smoothly. A maintenance schedule...
by bhinton | May 2, 2018 | Uncategorized
Having high humidity at the start of a water restoration job is, of course, normal. You can’t have a lot of water without the humidity. So you extract all the water you can while cranking up your dehumidifiers and air movers. Soon your humidity levels begin to drop,...
by bhinton | Apr 12, 2018 | Safety and Protection
Do you remember watching the movie, E.T. the Extra-Terrestrial? There’s a scene where government goons dressed up in hazmat suits descend upon the suburban home where ET is holed up and sick. Filmed at night and weirdly lit, it was hard to tell just who the real...
by bhinton | Mar 10, 2018 | Professional Equipment
When checking out the specs on a dehumidifier, you’ll usually find listed under the section “Water Removal” two numbers. One is noted as AHAM (Association of Home Appliance Manufacturers) and one is “Capacity at Saturation”. But what do these numbers represent and how...
by bhinton | Feb 5, 2018 | Customer Experience
Have you ever toured a historic home? Perhaps the previous digs of a former president, author, or heroic figure? Those into history enjoy these, imagining life as it was when the house was occupied. The frustrating aspect of these tours can be the dreaded velvet...
by bhinton | Jan 10, 2018 | Hiring New Employees
When you become an employee at the national head-quarters of one of the big disaster restoration franchise companies, one of the first things you’re required to do is attend the same training program that all the new franchisees do. This is a grueling two week...
by bhinton | Dec 13, 2017 | Professional Equipment
As a restoration contractor, you have many tools to choose from. Some are of higher quality than others. But you may never think about the quality of one of your most important tools; water. Its ability or inability to clean well is directly related to its hardness....
by bhinton | Nov 14, 2017 | Customer Experience
“There is a difference between listening and waiting for your turn to speak”. – Simon Sinek When we’re well versed on a particular subject, or a working professional, we tend to get excited about that topic and want to share our knowledge. After all,...
by bhinton | Oct 5, 2017 | Professional Equipment
For restoration contractors, truckmounts are incredibly valuable tools – in fact, for many contractors they’re the only equipment form factor they use for extraction and cleaning. Some have even told us they never use a portable extractor. But while your...
by bhinton | Sep 6, 2017 | Organization
John was having one of those days. The phone was ringing off the hook, one of his techs didn’t show up for work, his computer crashed and so had his marketing rep – in the company’s brand-new car. Under these circumstances, you really can’t blame him for being a...